Royal Mail

4.00 stars

212 Reviews

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Joyce's complaint against Royal Mail

Joyce Purdom

23/03/2017

[RESOLVED] - Lost 21st Birthday cards

Complaint against Royal Mail

I posted several of my daughter's birthday cards to her university house, however they never arrived. We are very upset as a 21st Birthday once happens the once and now most of her cards are lost. There is no explanation or anyone to contact just no cards.

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Royal Mail resolved this complaint

  • Comments (2)

Royal Mail Customer Services | | VERIFIED

Thank you for your message. I am very sorry to hear about your daughter's birthday cards not arriving. To allow us to correspond with you, please can you write to us at royalmailhqroyalmail.com and provide the full details. Thank you. Royal Mail.

Joyce Purdom | | VERIFIED

Thankfully the cards turned up.
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