Royal Mail

4.00 stars

224 Reviews

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Mr's complaint against Royal Mail

Mr Butcher

11/08/2016

[LAPSED] Lost Mail

Complaint against Royal Mail

I have been missing mail.My bank statements gone missing .When made enquires from my bank they say they have been sent out on time.But most important I missed a hospital appointment because the letter got lost between Harefield Hospital and Chorleywood.

  • supporters 0

Lapsed. Mr has not responded in 90 days

  • Comments (1)

Royal Mail Customer Services | | VERIFIED

Hello Mr Butcher thanks for contacting me. I'm sorry that important mail hasn't been delivered and for any inconvenience caused. It's difficult to comment without knowing the full posting details but perhaps you can say whether you receive mail on a regular basis and whether you have your own delivery point? With more information I may be able to offer further advice. Thanks again.
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