Royal Mail

4.00 stars

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eric raymond's complaint against Royal Mail

eric raymond martin


mail not received

Complaint against Royal Mail

the item of mail was posted to me on the 13 june 2016 in Huddersfield and to this date I have not received it.

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Royal Mail failed to resolve this complaint

  • Comments (6)

Royal Mail Customer Services | | VERIFIED

Good morning Eric, thanks for getting in touch. I'm sorry to hear about this item of mail. If it remains undelivered can you provide me with more details please? Thank you.

eric raymond martin | | VERIFIED

Hi,the missing item was my postal package for the European referendum June 23rd 2016.

Royal Mail Customer Services | | VERIFIED

Hello again Eric, was it a postal voting pack. If so were you in touch with the electoral authority?

eric raymond martin | | VERIFIED

Hello again Royal Mail. Yes it was a postal voting pack and my electoral authority assistant manager in Stoke on Trent has confirmed that it was posted as per previously mentioned.

Royal Mail Customer Services | | VERIFIED

Thanks again Eric. If the item was posted using Royal Mail the sender may of course report the loss. I am obviously conscious of the importance of the item to you and apologise for the concern that you will have been caused. Please let me know if I can be of further assistance.

eric raymond martin | | VERIFIED

As per previous .
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