Royal Mail

4.00 stars

228 Reviews

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Rebecca's complaint against Royal Mail

Rebecca Howell

29/08/2019

[LAPSED] Missing birthday card

Complaint against Royal Mail

My daughters birthday card has not turned up. It has £50 cash in from her grandparents. I’m gutted because they usually send a cheque for birthdays.

  • supporters 0

Lapsed. Rebecca has not responded in 90 days

  • Comments (1)

Royal Mail Customer Services | | VERIFIED

I am sorry for the delay in replying but hank you for your message posted on A Spokesman Said. I am very sorry to hear that your daughter's birthday card did not turn up. We are unable to correspond with you within this site, however if you can write to us via [email protected] we will be able to receive and respond to your enquiry confidentially. Thank you Royal mail.
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