Royal Mail

4.00 stars

213 Reviews

GBP silhouette


Want to resolve an issue with Royal Mail?

Make a complaint

Or simply share your experience

Write a review

Carole's complaint against Royal Mail

Carole Sallis


[LAPSED] Missing Money

Complaint against Royal Mail

Sent some money to my niece in the post for her birthday. The only thing she got was a torn envelope in a plastic bag - no explanation, no letter to say what to do, no letter saying the post office are investigating. The money AND the card were missing.

  • supporters 0

Lapsed. Carole has not responded in 90 days

  • Comments (1)

Royal Mail Customer Services | | VERIFIED

Thank you for your message. I am very sorry to hear about the birthday card and money you sent to your niece. To allow us to correspond with you, please can you write to us at [email protected] and provide the full details. Thank you. Royal Mail.
400 characters

212 other reviews of Royal Mail