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Lexi's complaint against Royal Mail
[RESPONDED] Money stolen out of birthday card.
Complaint against Royal Mail
My daughter received a 10th birthday card from her Grandad which should have contained £30. The side of the envelope has blatantly been prized open and the cash removed. She is very upset, as is he. I'm actually an employee of Royal Mail so am aware of the stealing from cards and the tell tale signs of them being opened our checked for cash. Unfortunately it seems to be happening in sorting offices more and more. Could you please let me know if we can be compensated? Kind regards Lexi
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