Royal Mail

4.00 stars

228 Reviews

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Marion's complaint against Royal Mail

Marion Caddis

12/08/2016

[LAPSED] No mail delivery for over 3 Weeks to my home address

Complaint against Royal Mail

I have not had any mail delivered to my home address for over 3 weeks this was due to problems with a dog attacking the post man. I have had no contact from Royal Mail I phoned there customer services department who were not aware of any problem and not at all helpful. I went to Holmfirth to pick up my mail 2 weeks ago they were unable to tell me when deliveries would be resumed I am unable to pick my mail up on are gulag basis as the office only opens from 07-00- 12:00 and I am at work at these times. I have several letters awaiting delivery some of which contain important documents and I have no way of getting any information on when deliveries will be resumed

  • supporters 0

Lapsed. Marion has not responded in 90 days

  • Comments (1)

Royal Mail Customer Services | | VERIFIED

Good afternoon. I am very sorry to hear about the concern you share regarding the delivery of your mail. Please can you write to us at [email protected] providing your details, and we will look into this matter straightaway.
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