Royal Mail

4.00 stars

210 Reviews

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Emily's complaint against Royal Mail

Emily Mullen

08/07/2016

[RESPONDED] Posted a birthday card

Complaint against Royal Mail

Posted a birthday card on the 4th of July with a £20 new look gift card inside in never arrived

  • supporters 0

Royal Mail has responded

  • Comments (2)

mike cl | | VERIFIED

you should never send cash or vouchers via unsecured post.

Royal Mail Customer Services | | VERIFIED

Good morning Emily, thanks for getting in touch. I'm sorry to hear that the item mentioned hadn't been delivered. If this is still the case can you provide me with more information about where are when posted the addresses etc? Thank you.
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