Royal Mail

4.00 stars

228 Reviews

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Gary's complaint against Royal Mail

Gary Dicker

06/11/2017

[LAPSED] Redirection Service not being actioned properly.

Complaint against Royal Mail

I have a Redirection in place but every week I am fed up finding letters not being redirected. I have contacted warsash delivery office who are useless. Contacted customer service and even went to review panel yet still this week mail is still going to my old address. The manager at warsash said he would ensure it would not happen but does. I am fed up paying for a service that Royal mail fails each time, please help and stop this error happening... I'm so annoyed right now.

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Lapsed. Gary has not responded in 90 days

  • Comments (1)

Royal Mail Customer Services | | VERIFIED

Thank you for your message. I am very sorry to hear that you are fed up with letters not being re-directed. To allow us to correspond with you, please can you write to us at [email protected] and provide the full details. Thank you. Royal Mail. . .
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