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Gary's complaint against Royal Mail
[LAPSED] Redirection Service not being actioned properly.
Complaint against Royal Mail
I have a Redirection in place but every week I am fed up finding letters not being redirected. I have contacted warsash delivery office who are useless. Contacted customer service and even went to review panel yet still this week mail is still going to my old address. The manager at warsash said he would ensure it would not happen but does. I am fed up paying for a service that Royal mail fails each time, please help and stop this error happening... I'm so annoyed right now.
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Lapsed. Gary has not responded in 90 days
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