Royal Mail

4.00 stars

228 Reviews

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George's complaint against Royal Mail

George Gray

13/03/2017

[LAPSED] Royal Mail never attempts delivery

Complaint against Royal Mail

Every Amazon order i have that gets shipped with Royal mail all ways ends up at the Royal mail Deport which requires me to drive out there and collect it. I work from home and not once has the doorbell rang for an attempted delivery from Royal Mail. I never get this issue with other carriers. Given that I pay for prime and next day delivery this is absolutely unacceptable. I wouldn't mind so much if it were late, but the fact that I have to go and collect because they wont even attempt re delivery (or initial delivery, for that matter) is very irritating.

  • supporters 0

Lapsed. George has not responded in 90 days

  • Comments (1)

Royal Mail Customer Services | | VERIFIED

I am very sorry to hear that you have to drive to the Royal Mail Depot to collect your parcels. To allow us to correspond with you, please can you write to us at [email protected] and provide the full details. Thank you. Royal Mail.
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