Royal Mail

4.00 stars

212 Reviews

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Mrs Bessie's complaint against Royal Mail

Mrs Bessie hooley

26/08/2015

[RESOLVED] - Snoopy

Complaint against Royal Mail

I received a birthday card from my brother today the envelope was torn open across the top I haven't opened it myself yet but can see inside and who it came from good thing he doesn't send money to me this way but my elderly sisters do and I'm expecting those any day now please help with this matter

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Royal Mail resolved this complaint

  • Comments (2)

Royal Mail Customer Services | | VERIFIED

Thank you Bessie for the opportunity to address your concerns. While we don't ever advise that cash is sent in the ordinary post, we're always concerned to hear about mail which arrives damaged. If you haven't reported this elsewhere can you please send an email to [email protected] and mention this site in the subject. I will then respond directly.

Mrs Bessie hooley | | VERIFIED

I received an opened envelope sent to me from my brother
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