Royal Mail

4.00 stars

209 Reviews

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Glenys's review of Royal Mail

Glenys Hutchinson

06/08/2018

tearing my hair out

Review of Royal Mail

I sent a tracked item to India on 12 July - it has been stuck in Mumbai customs since 17 July - no movement. This was a returned item and was marked as such. I have been promised a refund by Paypal when the item reaches its destination (not sure if the closing date for receipt was 5 August or not). If it is not received then I do not get my refund £150 plus £12.60 postage). Can someone please contact Mumbai customs - I know this is possible and get it shifted. Also, if I have missed Paypal's deadline will Royal Mail pay me as it was insured? Thank you/

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