Royal Mail

4.00 stars

228 Reviews

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Adi's complaint against Royal Mail

Adi Morris

02/01/2020

[LAPSED] Tracked & Signed GLS problems

Complaint against Royal Mail

The Royal Mail Tracked & Signed service to Europe isn't fit for purpose. I run an internet business and post many items around the world, recently many items to Italy, Germany have no been delivered using the Tracked & Signed for service. This is due to the Royal Mail passing them onto GLS (a company they own), which has to be the most incompetent delivery company on Earth. We pay extra to send items through the Tracked and signed for service, yet GLS can't seem to deliver any of them. I will be using a different courier in the future as I can't afford to continur to use the Royal mail if they continue to use GLS.

  • supporters 0

Lapsed. Adi has not responded in 90 days

  • Comments (1)

Royal Mail Customer Services | | VERIFIED

Thank you for your message posted on A Spokesman Said. I am very sorry to hear that you are not happy with the Royal Mail Tracked and Signed service and the inconvenience caused to you. We are unable to correspond with you within this site, however if you can write to us via [email protected] we will be able to receive and respond to your enquiry confidentially. Thank you Royal mail.
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