Royal Mail

4.00 stars

212 Reviews

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Karen's complaint against Royal Mail

Karen McHugh

27/03/2018

[LAPSED] Undelivered mail

Complaint against Royal Mail

I posted two birthday cards in Witham on 2nd March around 11 o'clock both to be delivered to Hainault. Neither of the cards arrived. On a seperate day my sister also sent two birthday cards from Braintree to be delivered to the same address as mine were but neither of those were delivered either?? so in total, four birthday cards to the same address have gone missing. One of the cards contained a cheque.

  • supporters 0

Lapsed. Karen has not responded in 90 days

  • Comments (1)

Royal Mail Customer Services | | VERIFIED

Thank you for your message. I am very sorry to hear about the 4 birthday cards and cheque that went missing. To allow us to correspond with you please can you write to us at [email protected] and provide the full details. Thank you. Royal Mail.
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