DX

1.00 stars

19 Reviews

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D's complaint against DX

D Meena

22/02/2017

Hypothetical delivery attempt

Complaint against DX

i was expecting 3 deliveries yesterday and at home whole day to accept them. At 3 pm received a sms saying "DX has attempted to deliver your item", which is not true at all. i have been asked to reschedule delivery for next day, which i did eventually but again i am suspicious about this trend when no one showed up and claimed to attempted the delivery. I have called in today morning to know the update but not to avail and advisor was not happy to cooperate but keep on saying it should be delivered today anytime between 9-5pm. To my shock, she also mentioned yesterday driver attempted delivery at 12:30pm which is a joke. me, mywife whole family was at home and no one showed up or buzz the bell.

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  • Comments (2)

D Axel | | VERIFIED

These people really need to be taken court. Failed to deliver BRP on the first attempt, no delivery notice nothing whatsover, still waiting on second attempt, the 'tracking number' I was given doesn't exist on their system, how they get away with this crap I have no idea.

D Axel | | VERIFIED

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