Shiply

1.00 stars

7 Reviews

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Agostino's complaint against Shiply

Agostino Ferritto

07/11/2016

Why don't they use the whole depositi

Complaint against Shiply

I have contacted a shipping company to send My Car down to Italy, the website is confusing because when I booked a company through this website called Shiply. it gave me quotes of companies on their system I accepted one of them they took a third of the company's total(£251:00) and after that never heard from them and so I complained with the website company Shipley and they gave me other quotes with other companies now having spent already £251. 00 and because I found a cheaper quote , it was my understanding they would of transferred my total deposit to this other company I accepted , but the told me that they would of used only £75.00 as down payment and would of kept the difference £176. in my account for another occasion, I told them I wouldn't be using them and wanted the whole amount to be used as a deposit. They replied that wouldn't happen and they would keep that £176.00 on my account with them for 2 years. I am very upset and would like to know what to do as my next step because I don't have money to flush down the toilet. Thank you Kind regards Agostino Ferritto

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