UK Mail

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Gemma 's complaint against UK Mail

Gemma Webber

10/05/2018

Missing parcel

Complaint against UK Mail

My parcel was due to be delivered last Thursday, u took the day off work to await my parcel. As I was sitting on my front door step I received a text stating there was an attempted delivery at 9.14, this is not the case. We was then told my parcel would arrive on the Friday between 9.10 and 10.10, it didn’t arrive. I was told it was cancelled as it wasn’t loaded onto the delivery van. After a lot of messing around I was told it couldn’t be delivered until today, so I took the morning off work only to be told my package can not be located. Please look into this

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