UK Mail

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Boglarka's complaint against UK Mail

Boglarka Pola

11/05/2019

Delay, delay, delay....

Complaint against UK Mail

I bought a car seat off a girl through facebook, she was so lovely and sent it with next day delivery. Got the tracking code as well, I’ve been waiting for it as it said it’s out for delivery and will be with me between 10:52-11:52. Okay nothing happened, at 12 I went out with the baby for a walk and do my shopping, got a text message and email of them that my driver got delayed, but later I’ll get the package. Been waiting for it all day, and at 5 o’clock they just refreshed the tracking information, they gonna deliver it the next working day, means Monday. Didn’t phone them yet, but I will az they’re open from 8-12, I wanna find it out what’s the reason why can’t you deliver a package which was out at 8:50 until 17:00? It’s a joke.

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