UK Mail

1.00 stars

112 Reviews

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Tina's complaint against UK Mail

Tina Hill

27/12/2017

Deliveries not made, no information

Complaint against UK Mail

A delivery attempt was made on the 15/12 when I was not home. I scheduled a redelivery on the 19/12 and waited all day. Nothing. I rescheduled for the 21/12. I received a confirmation email, but no delivery was made. I managed to find a telephone number where humans actually answer and got to the complaints department. A delivery was rescheduled for the 27/12 with a new track number. I could see that my parcel was collected but nothing else. again I waited all day. This is an utterly useless company. I can see they have been taken over by DHL and I am now turning to their complaints department to resolve this issue. If you can also provide some help, many thanks

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