UK Mail

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Mrs c e's complaint against UK Mail

Mrs c e bloor

24/10/2016

Non delivery of parcel..e mail States parcels outside my door with ref card but it's not!

Complaint against UK Mail

I put message on my flat door to say' if no reply please leave parcel outside my flat door'. I live alone so put it on door whilst I went to the bathroom.. Less than 10 mins later I received e mail saying my parcel had been left in the porch but on opening my door and searching the porch I found no parcel or card!. The block has an entry phone and I have checked with neighbours but no one is at home to have taken the parcel in.. A resident from another block has told me she saw a delivery van arrive... But I have found no parcel!,..

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