UK Mail

1.00 stars

113 Reviews

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CHris's complaint against UK Mail

CHris Hopper

12/11/2016

UKMail _Do not deliver, lie and then expect you to pick up the parcel yourself

Complaint against UK Mail

UKMail gave me a delivery date and I stayed in all day to make sure I got it as I have had problems with them before. Needless to say that they did not deliver the parcel and did not answer any e mails or phone calls. Eventually I got a response saying that I had not included my postcode (which I had) and when I sent them the postcode I got a response directing me to their web site to reschedule my delivery. I have had this twice before with UKMail. The don't deliver (or lie about having been to the house, but don't leave a card) and then expect you to pick up the parcel from their depot (a 1.5 hour drive). UKMail is by far the worst courier service I have dealt with. Not only are they incompetent and arrogant, but they lie. Their idea of customer service is to fail to delivery for such a long period that you get frustrated and go and pick up the parcel yourself. Avoid this company al all costs.

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