UK Mail

1.00 stars

113 Reviews

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Charlie 's complaint against UK Mail

Charlie Germon

18/01/2018

Utterly disgracefull !

Complaint against UK Mail

Customer care is nothing short of a joke Had a parcel sent back from Birmingham £300 pounds worth of phone misplaced and sent to the wrong address then when I go to call them it's all automated robots with no option to speak to an advisor and they hang up on you numerous times Eventually when they're website got around to updating two days later with where my parcel was it turned up in cardiff ! Doesn't give an option to redeliver to a closer address so they asked me to travel from south Devon to Cardiff to collect it from they're depot Even when I was emailing them every day they refused to answer my email

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