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Craig's complaint against UPS

Craig McCallum


Delivery driver did not attempt delivery- I watched him drive off without even getting out

Complaint against UPS

I waited in for a parcel on 3 separate days. Each day the driver did not attempt to deliver the parcel. I know this because the clearly marked buzzer for the flat I stay in is loud and impossible to miss, and on the third and final "delivery attempt", I was ready and actually watched the driver pull into the street across the road from me just long enough to scan my parcel and put it through as a failed delivery attempt, then drive off. I work night shift and stayed up 20+ hours for this parcel and the driver couldn't even be bothered to walk across a street for one minute to do the job he's paid to do. Absolute travesty. I will now go to work tired and run-down and without the parcel I paid to have delivered to me. I should be compensated for my time, the inconvenience I have suffered, for the service I paid for and did not receive.

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