1.00 stars

84 Reviews

GBP silhouette


Want to resolve an issue with Parcel2Go?

Make a complaint

Or simply share your experience

Write a review

Martina's complaint against Parcel2Go

Martina Butler


Poor customer service

Complaint against Parcel2Go

Long story short. My parcel got lost and I know this occasionally happens. What makes me very angry is the way they treat this. There is always courier or something else to blame ie the weather, customs was my favourite one as this parcel went to eu country, wrong address, telephone number and it goes on and on. Their magic number is 48. 48 hours until they get back to me, 48 hours until the courier gets back to them, 48 hours until parcel will be delivered. Well now is nearly 300 hours later since their first 48 hours and no parcel or claim form. Was told to wait another 2 days instead!

  • supporters 0

Parcel2Go has not yet responded

  • Comments (0)
400 characters

83 other reviews of Parcel2Go