Parcel2Go

1.00 stars

80 Reviews

GBP silhouette

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Emidio's complaint against Parcel2Go

Emidio Battipaglia

19/10/2017

[RESPONDED] Worst Service Ever

Complaint against Parcel2Go

Don't write any detail on your box. Lost a pair of new shoes i desired since a while and it's over two weeks they bounce me chat to chat. I still didn't get the money back. worst part of the story is that i bought this shoes for less than the actual market value and as a good customer i declared their true value. The problem is that they will - well if they will- refund me of an amount that won't allow me to buy the same shoes anymore, if ever it is still in commerce. Thank you Parcel2Go, you'd better close the doors. why people should pay you to get robbed?

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Parcel2Go has responded

  • Comments (2)

Dianne Fisher | | VERIFIED

Hi, Sorry to hear you’ve had a poor experience with your delivery. We do everything possible to ensure that the couriers we work with are as effective as possible, so naturally, it’s disappointing to hear stories like yours. Thank you for taking the time to leave feedback — it’s valuable to us and the couriers we work with in helping identify areas for future improvement. If you send your parcel reference number (beginning with ‘P2G’) to [email protected], I’d be more than happy to investigate your order further on your behalf. Dianne Fisher Parcel2Go Customer Services

Dianne Fisher | | VERIFIED

Hi, Sorry to hear you’ve had a poor experience with your delivery. We do everything possible to ensure that the couriers we work with are as effective as possible, so naturally, it’s disappointing to hear stories like yours. Thank you for taking the time to leave feedback — it’s valuable to us and the couriers we work with in helping identify areas for future improvement. If you send your parcel reference number (beginning with ‘P2G’) to [email protected], I’d be more than happy to investigate your order further on your behalf. Dianne Fisher Parcel2Go Customer Services
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