DPD

4.00 stars

521 Reviews

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Laura's complaint against DPD

Laura Ene

07/07/2017

[LAPSED] Parcel not delivered

Complaint against DPD

I received a message today that my parcel has been delivered by DPD at 14:40. I received a message saying that it was signed by ENE which is my surname and that it was delivered, which is obviously not true as i was not home at the time of delivery. Tried to contact the customer service but no one ever answers. Dreadful service and GHOST COMPANY never heard of them up until now and now i know why. I'll see if i can get a refund at least because I seriously doubt it that I'll ever see that parcel the driver must have signed for me and left with it.

  • supporters 0

Lapsed. Laura has not responded in 90 days

  • Comments (1)

Andy Webb | | VERIFIED

Hello Laura, I'm very sorry that you do not have your parcel and for the confusion that the messages have caused. Please email your parcel number to our team, [email protected] and we will look into this for you Amy
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