DPD

4.00 stars

500 Reviews

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Jason's complaint against DPD

Jason akamrdaddy

20/04/2017

[RESPONDED] Poor service

Complaint against DPD

Really frustrating....willing to pay extra to have my item delivered by midday next day because I start work at 13:15 and tried to pay but the site kept saying there was a technical fault try again later....I tried about 5 times! Then of course this morning I get a time slot for 15:00 to 16:00....made a complaint to the carphone warehouse about this because I feel they could use a courier company that's alot more reliable and does not let there customers down! Carphone warehouse are brilliant. Dpd TERRIBLE if you can avoid them then avoid them...I know I will in the future

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DPD has responded

  • Comments (2)

Andy Webb | | VERIFIED

Hi Jason. I am so sorry to hear about your negative experience with our service. If you would like to give us an email at [email protected] we can have a look into this and see what we can do to help. [Chris]

Andy Webb | | VERIFIED

Hi Jason. I am so sorry to hear about your negative experience with our service. If you would like to give us an email at [email protected] we can have a look into this and see what we can do to help. [Chris]
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