DPD

4.00 stars

612 Reviews

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Kisanet's complaint against DPD

Kisanet Afeworki

25/11/2019

[RESPONDED] Apparant failed delivery attempt

Complaint against DPD

Was awaiting a scheduled delivery on a thursday. At 2 hours passed the delivery time slot got a tx saying a failed delivery attempt was made, even though i was at home the whole time. Upset i rescheduled the appointment for Monday afternoon time slot. Delivery driver phoned me at 3pm to confirm address. At 6.15pm the driver still had not arrived and i tried to call him 3 times and sent him a tx messgae with no response. Utterly disgusted had to take a day off work and they cant get a simple delivery right. I am shocked and disgusted.

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DPD has responded

  • Comments (1)

Andy Webb | | VERIFIED

Hello Kisanet, I'm sorry that the delivery did not arrive when expected. So we can look into this for you can you please send your tracking number and confirm your address to socialmed[email protected] Kind regards. [Simon]
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