DPD

4.00 stars

617 Reviews

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Sergio's complaint against DPD

Sergio Nunes

19/11/2017

[RESPONDED] AVOID DPD!!!! Laptop delivered to wrong address, left in staircase and stolen laptop!

Complaint against DPD

DPD driver called me saying that he would like to leave the package with my neighbour, I said I prefer that he takes it to depot as I don't know my neighbour... nonetheless he later calls me saying that he left it by the stairs in the entrance. This was a new laptop worth +2000 GBP! I later found out he actually left it in ANOTHER BUILDING not even mine!! He got a "signature" from someone who is not me and then left the parcel in the stairs of the lobby... incredible lack of profissionalism, now the laptop I ordered is out of stock and I'm out +2000 GBP! AVOID DPD AT ALL COSTS!

  • supporters 0

DPD has responded

  • Comments (2)

Andy Webb | | VERIFIED

Hi there, I am so sorry that this has happened, please email your parcel number and query to [email protected] so we can look into this for you. (Adele)

Andy Webb | | VERIFIED

Hi there, I am so sorry that this has happened, please email your parcel number and query to [email protected] so we can look into this for you. (Adele)
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