DPD

4.00 stars

500 Reviews

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Amit's complaint against DPD

Amit Patel

09/08/2017

[RESPONDED] Worst Service Ever

Complaint against DPD

Was told my contact lens would arrive at the allocated slot. Nothing delivered. Then received an email saying no one was at home and left calling card at Tesco express with a photo of Tesco express shop front. Who lives in Tesco express and leaves a calling card in a supermarket. I then tried to call DPD customers but could not get through to anyone. Next day received another email saying dpd would retry again. Again waited but no joy. Received another email saying no one was at home and photo of something which looked like a window. Rang the company who were using DPD and they apologised saying that they have received lots of complaints with DPD. I have used DPD while working for Vodafone and DPD is the worst courier service. Avoid at all costs.

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DPD has responded

  • Comments (3)

Andy Webb | | VERIFIED

Hello Amit, I have responded to your previous review. Please ensure to email your parcel number to the team, [email protected] and we will look into this for you (Amy)

Amit Patel | | VERIFIED

Hi, The parcel number is 15505352937109. This has now been collected from a newsagents but still trying to figure out who would leave a calling card at Tesco Express even though I did check with Tesco Express and no card was left. I receive all other posts to this address. Hope to hear back from you soon.

Andy Webb | | VERIFIED

A member of the team will look into this and will be in touch as soon as possible with an update for you Amy
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