DPD

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517 Reviews

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Bonny's complaint against DPD

Bonny Cameron

08/03/2019

[RESPONDED] Being held at depot

Complaint against DPD

Item couldn’t be delivered so I arranged it to go to another address which is like not even half a mile away to be delivered for next day when I tracked it said was going to be delivered today now it’s being held at depot why???

  • supporters 0

DPD has responded

  • Comments (2)

Andy Webb | | VERIFIED

Hello Bonny, a change of address will result in a delay of 24 hours as the parcel needs to be relabelled and reassigned to a new route. We can look into this for you if you contact us with your parcel number at [email protected] and include a brief rundown on the issue. I hope we can help. Kind regards. [Simon]

Ropey John | | VERIFIED

dpd are scum
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