DPD

4.00 stars

617 Reviews

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Grant's complaint against DPD

Grant Tonyh

20/11/2018

[LAPSED] Complete incompetence

Complaint against DPD

Got the DPD app so I could leave work to get my order, checked the app driver 15 mins away so raced home..... 1 hour 40 mins no delivery rang DPD some idiot on the phone couldn't get hold of the driver so it wasn't delivered. So I need to take the morning UNPAID off work tomorow to get my delivery, I'll be forwarding them a invoice for my time.

  • supporters 0

Lapsed. Grant has not responded in 90 days

  • Comments (1)

Andy Webb | | VERIFIED

Hello Grant, I am very sorry to hear that you had such a poor experience. I hope that since this we have been able to provide a much higher standard of service. If you do need anything further with future deliveries however then please contact us via [email protected] with your DPD tracking number. Kind regards. [Simon]
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