DPD

4.00 stars

617 Reviews

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Mehdi's complaint against DPD

Mehdi mirkhani

29/11/2016

[LAPSED] Delivery issues

Complaint against DPD

Dear sir Madam; This parcel was supposed to be delivered to doodle in Richmond but we received this message about delivery on 28/11/16 at home address so my wife had to stay home for the parcel never delivered by Mr Will! I spoke to customer service and they did not know what has happened so delivery was arranged for 29/11 in the morning to home or neighbour but message said 18:35-19:35 by Mr Shankar .i waited outside the house and wife was inside as I knew how awful and liar your team memebers are ! It was parcel 148 and delivery ended with number 147 and then receive this message that I was not at home ! How come delivery to home or neighbour was arranged and nobody was in either when we both have been home and neighbour's up to 5 doors away! It seems Mr Shankar did not want to come out of his warm car and it is like an insult to me when I cycle in the same cold to see patients ! I am looking forward to receive proper and reasonable response . Regards Dr Mirkhani

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Lapsed. Mehdi has not responded in 90 days

  • Comments (1)

Andy Webb | | VERIFIED

Hey Mehdi, Please can you let me know your parcel number so I can get this looked into for you. If you email into us our address is [email protected] if you give the ref number 12971953. Simon
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