DPD

4.00 stars

617 Reviews

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Adam's complaint against DPD

Adam Holroyd

11/10/2017

[RESPONDED] Do not use whatever you do

Complaint against DPD

Booked on a Saturday for a Tuesday pick up. As time elapsed on day they sent me a tx saying i rescheduled for next day. Phoned customer service and they phoned depot only to find them using a different excuse. Promise to resolve issue only for them to make another excuse next day. Useless company cost me time and lot of money. Use someone else especially if you are a business and want to keep your customers

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DPD has responded

  • Comments (2)

Andy Webb | | VERIFIED

Hello Adam, I am very sorry that you are not happy with the service and that your query has not been resolved. Please email your parcel number to [email protected] and we would be happy to look into this for you (Amy)

Andy Webb | | VERIFIED

Hello Adam, I am very sorry that you are not happy with the service and that your query has not been resolved. Please email your parcel number to [email protected] and we would be happy to look into this for you (Amy)
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