DPD

4.00 stars

617 Reviews

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Ray's complaint against DPD

Ray Summers

24/12/2016

[RESOLVED] - DPD bunch of liars

Complaint against DPD

I ordered an item from Amazon marketplace and waited in all day for the said delivery. I finally received an email stating "We were unable to deliver your parcel as there was no one present to sign for the delivery; we left calling card". Unless I suffered both temporary blindness and deafness at the time of delivery, neither a delivery was attempted or a card left. Their website is now stating "Your parcel is being held in our DPD depot" which would involve a 38 mile round trip only to be told I wouldn't be able to have the missing item as I wouldn't have the non existent calling card that was left by the non existent delivery driver. Had they told the truth and not blatantly lied about this attempted delivery then I may not feel as bad towards them as a courier company.

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Ray Summers | | VERIFIED

Goods finally arrived.
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