DPD

4.00 stars

617 Reviews

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Ruth's complaint against DPD

Ruth Nathan

01/12/2018

[LAPSED] DPD can’t be trusted

Complaint against DPD

They don’t give time slot as promised. They don’t deliver on day requested even when the delightful customer service people say they will Nor do they deliver the following day. After that every time you phone they cut you off after hanging on for ten minutes to talk to somebody. All this after telling you how much they value you.

  • supporters 0

Lapsed. Ruth has not responded in 90 days

  • Comments (1)

Andy Webb | | VERIFIED

Hello Ruth, I am very sorry to hear that you had such a poor experience. I hope that since this we have been able to provide a much higher standard of service. If you do need anything further with future deliveries however then please contact us via [email protected] with your DPD tracking number. Kind regards. [Simon]
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