Reshma's complaint against DPD
[LAPSED] DPD did not deliver parcel
Complaint against DPD
I placed an order from a website and DPD was meant to deliver the parcel. After tracking it for a month I now get an update that th parcel was return without delivery. Call canter gives a ridiculous update that the pick up shop was closed and hence th delivery went back. This is without calling or emailing me. This is not acceptable. Parcels get lost like this. In my particular parcel there was an expensive item. I am not happy that I’m this day and age, DPD has not bothered to keep the receipient updated about the parcel being sent back.
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Lapsed. Reshma has not responded in 90 days
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Andy Webb | | VERIFIED