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Samuel's complaint against DPD

Samuel ADedayo


[LAPSED] DPD Driver Lied Regarding Delivery of my Order From National Pen

Complaint against DPD

DPD sent a text at 08:45AM today 01 December 2016 that my order will be delivered today.Meanwhile, at 12:51PM second text was sent that stated specifically that, my order will be delivered "today 13:28-14:28". However, as I remained in doors with my son who is equally an adult with both us waiting consciously for the parcel: The third text came from DPD Driver that: We could not deliver your parcel today " as no one was in" This was quite shocking, devastating and fraudulent to me that DPD delivery team can be so mean to put up this blatant lie that "no one was in" when two of us were in. I stayed downstair to the extend that I started gazing out side the kitchen doors at about 5 minutes regular intervals since I received the first message this morning at 08:45. one of the maxims of equity says that "he who comes to equity must come with clean hand" For fairness, justice and equity to prevail, kindly arrange for my parcel to be delivered today ASAP as we remain in doors; as it is a matter of necessity to receive the parcel today any time. The parcel Tracking no.05118907897764. A titch in time saves nine.

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Lapsed. Samuel has not responded in 90 days

  • Comments (1)

Andy Webb | | VERIFIED

Hi Samuel, I know this is being looked into by our colleagues. But if we can help with anything please give us a shout. Simon
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