DPD

4.00 stars

500 Reviews

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Ahmed's complaint against DPD

Ahmed Noor

10/04/2017

[RESPONDED] DPD driver unbelievable behaviour

Complaint against DPD

A DPD driver refused to deliver a package up to my flat,as I was at work, my 9 months pregnant wife had to come down a few flights of stairs to collect it, even after telling the driver she was heavily pregnant. If this is standard policy, please tell us, so we can take our business elsewhere. Ive never had a delivery company refuse to deliver up to my flat, and Ive used so many. This is my first experience with DPD and It was unacceptably bad customer service,and a lack of basic humanity.

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DPD has responded

  • Comments (1)

Andy Webb | | VERIFIED

Hi Ahmed. I am really sorry to hear about your issues with your delivery. That is not good at all. If you want to give us an email at [email protected] we can take a look into this and see what we can do. [Chris]
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