DPD

4.00 stars

514 Reviews

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M's complaint against DPD

M Webster

28/03/2018

[RESPONDED] Dpd failed to deliver my parcel 3 days in a row.i paid an extra £5 for next day delivery.

Complaint against DPD

Paid £5 extra for next day delivery.Left details to leave my parcel in a safe place as I was working,after three days and 2 texts stating my parcel was out for delivery I still have no parcel and received a text stating that my delivery had been changed to tommorrow as per my request!,I made no such request.... so on the phone to them now,been waiting 45 mins and 30 seconds for them to answer my call!...will not be using this company EVER again,their incompetence has delayed a job for 3 days and I don't think they are going to answer my call....been waiting 48.22 seconds!

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DPD has responded

  • Comments (1)

Andy Webb | | VERIFIED

Hi there, sorry to hear about the trouble with your delivery. If you can email us with the parcel number to [email protected] we will be more than happy to help. [Chris]
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