DPD

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500 Reviews

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Jason's complaint against DPD

Jason Michej

29/04/2017

[RESPONDED] DPD liars

Complaint against DPD

Ordered from ebay, DPD said they would deliver on the 21st April. I changed it to 28th as I knew I'd be in all day. I waited and at about 7pm received a text saying item was to be delivered between 6am and 10pm. About 11pm I received an email stating "Sorry, we were unable to deliver your parcel as there was no one present to sign for the delivery; we left calling card number 33456409". This was a complete lie. No attempt was made, no card was left. They took a photo of a random white space, which apparently is where the (imaginary) card was left. Again a complete lie. They say they'll try to deliver again but who knows.

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DPD has responded

  • Comments (2)

Andy Webb | | VERIFIED

Hi Jason. I am sorry that you have had to experience this with one of our deliveries. If you can drop us an email to [email protected] then we will look into this for you, and we will see if there is anything we can do to help. Thank you. [Alex]

Andy Webb | | VERIFIED

Hi Jason. I am sorry that you have had to experience this with one of our deliveries. If you can drop us an email to [email protected] then we will look into this for you, and we will see if there is anything we can do to help. Thank you. [Alex]
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