DPD

4.00 stars

500 Reviews

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Rocheal's complaint against DPD

Rocheal Stephenson

18/08/2017

[RESPONDED] DPD worst delivery service!

Complaint against DPD

I've been in all day awaiting deliveries my buzzer never rang regarding this order, but I received a text saying i missed the order and a side photo (taken in a car) of the front door. As soon as i recieved this i tried calling to get them to return but couldn't all dpd numbers i called sent me through to an automative system which was very unhelpful. Finally managed to get through to a human who was very unhelpful and tried to call me a liar and offered no apology just tried to brush it off! Now additional money will have to be wasted i will have to do their job for them by picking up the items myself! Defiantly the worst service I've ever received by far

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DPD has responded

  • Comments (1)

Andy Webb | | VERIFIED

Hello Rocheal, I am very sorry that did not receive your delivery and for any confusion the resulting text messages caused. Please email your parcel number to our team, [email protected] and we will look into this for you (Amy)
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