DPD

4.00 stars

612 Reviews

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Menna's complaint against DPD

Menna Goodwin

12/11/2016

[LAPSED] Driver didnt even try to deliver parcel

Complaint against DPD

A delivery and swap was due yesterday. I received a text saying my parcel was not delivered as there was noone home - I was in - There was no ring of the bell - there was no knock at the door. The inside front door was ajar indicating I was home. My car was in front of the property. The driver had taken a photo of my door - and had managed to put a card in my letter box. She must have done this VERY carefully so I was not alerted. She obviously didnt want to bother with the swap to waste her time.

  • supporters 0

Lapsed. Menna has not responded in 90 days

  • Comments (1)

Andy Webb | | VERIFIED

Hey Menna, I'm really sorry to hear that this happened and that your bell hadn't been tried. Please can you email us ([email protected]) this way we have a way to contact you and if you have the parcel number we can get this sorted out for you. Simon
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