DPD

4.00 stars

617 Reviews

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Suzanne's complaint against DPD

Suzanne Janaway

09/02/2019

[LAPSED] Driver let himself into our house!

Complaint against DPD

If I could leave a 0 star I would! We had a delivery come today, never once did we hear the driver knock on the door (4 of us were in the house!) suddenly the dog started to bark my partner went to see why to find the delivery driver was in our house!! He had opened the door and let himself in! This is massively unacceptable. There’s no porce or anything to give anyone a reason to think it’s ok to open my front door and walk into my home!! Will NOT be using nor recommending this service to anyone! When asking the driving what he was doing he just replied ‘sign here please’!

  • supporters 0

Lapsed. Suzanne has not responded in 90 days

  • Comments (1)

Andy Webb | | VERIFIED

Hello Suzanne, I cannot apologise enough for this experience. I appreciate that this was now a while ago but if you still require assistance with this (or another parcel) then please contact us via [email protected] with your DPD tracking number. Kind regards. [Simon]
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