DPD

4.00 stars

508 Reviews

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Michael's complaint against DPD

Michael Johnston

20/10/2017

[RESPONDED] Driver signed my delivery

Complaint against DPD

Today o the 20/10/17 I was out and DPD delivered a parcel. Now I wasn't in yet on the online system it shows it was me how signed it. I've called them 6 times the driver wouldn't answer his phone they where ment to call me back and never. Now I don't know who has my parcel. Bit they are telling me I yes me need to co tact the sender so I can get a refund started. Sorry but how is this my bloody problem to sort out. It was their driver that fraudulently signed my name.

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DPD has responded

  • Comments (2)

Andy Webb | | VERIFIED

Hello Micheal, I am very sorry that this has happened. Could you please send us an email at [email protected] with your parcel number so we can look into this for you. Izzy

Andy Webb | | VERIFIED

Hello Micheal, I am very sorry that this has happened. Could you please send us an email at [email protected] with your parcel number so we can look into this for you. Izzy
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