DPD

4.00 stars

612 Reviews

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B's complaint against DPD

B S

11/02/2019

[RESPONDED] Failure to deliver, AGAIN.

Complaint against DPD

If I could leave a zero star review I would. Not only did you fail to deliver my "next day delivery" on Friday,Ive had to wait until Monday and then I have just stood and watched your driver pull up and the end of my driveway, take a picture and NOT EVEN BOTHER TO WALK 10 YARDS TO KNOCK ON MY FRONT DOOR. Two days I have now wasted waiting for this delivery. All the Complaints dept could say was "sorry"...... NOT GOOD ENOUGH

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DPD has responded

  • Comments (2)

Andy Webb | | VERIFIED

Hello, I am very sorry to read about your poor experience with the service. I appreciate that this was now a while ago but if you require assistance with another parcel then please contact us via [email protected] with your DPD tracking number. Kind regards. [Simon]

B S | | VERIFIED

I now actively ask any seller who they use as a courier. If they mention DPD I tell them why they have just lost my business.
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