DPD

4.00 stars

605 Reviews

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Kunjan's complaint against DPD

Kunjan Patel

26/07/2019

[LAPSED] Fake pick-up attempted

Complaint against DPD

Booked a pick-up service for two 30 kg parcels. Pick up should have happened on the 24th of July. Waited the whole day, and nothing happened. In the afternoon, when i called the customer service (after many attempts), they informed me that postman came to the home but no one was there. Which is completely false. Booked for the next day again as it was important. Waited the whole day, again, no pick up happened. Contacted on customer care service, their email and tweeter. Either they gate the false information or not responded. Now i need to move my stuff but no reply from them. Payment is already done and wasted so much money(12 euros) while contacting the customer care. but no response.

  • supporters 0

Lapsed. Kunjan has not responded in 90 days

  • Comments (1)

Andy Webb | | VERIFIED

Hi Kunjan, I am so sorry you've had issues with your collection. Could you please email us at [email protected] with your collection reference and collection address and we will look into this for you (Annie)
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