DPD

4.00 stars

521 Reviews

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Emma's complaint against DPD

Emma Warburton

13/07/2017

[RESPONDED] Food delivery sent back

Complaint against DPD

Waited in all day for a food delivery. Delivery slot time came and went. Then tracking updated to say driver could not find address. Customer services were unhelpful in resolving, and promised a manager would call back. They never did. My food order was apparently discarded later that evening. Absolutely atrocious "service".

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DPD has responded

  • Comments (2)

Andy Webb | | VERIFIED

Hi Emma, sorry for the issues you have experienced with your delivery. Please email your parcel number to [email protected] and we can look into this further for you. (Darren)

Andy Webb | | VERIFIED

Hi Emma, sorry for the issues you have experienced with your delivery. Please email your parcel number to [email protected] and we can look into this further for you. (Darren)
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