DPD

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Sofija's complaint against DPD

Sofija Jankovic

20/05/2019

[RESPONDED] Home delivery

Complaint against DPD

I ordered something and it was delivered through dpd. I was AT HOME waiting on the day it should arrive, of course the delivery person was too lazy to climb one floor to knock on my door, so they left a piece of paper on the entrance door of my building stating that I wasnt home and the addresse where they left my package for me to pick it up. So, I go to pick it up and THE PACKAGDE IS NOT THERE YET! (Had to call the callcenter to get the info on when it will be there, which they couldn’t provide me with) So too lazy to knock on my door and to lazy too deliver it promptly then to the address they said it would be at and too lazy to write down from which time on the package will be at that adress.

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DPD has responded

  • Comments (2)

Andy Webb | | VERIFIED

Hello Sofija, I am very sorry to hear that you had such a poor experience. I hope that since this we have been able to provide a much higher standard of service. If you do need anything further with future deliveries however then please contact us via [email protected] with your DPD tracking number. Kind regards. [Simon]

Sofija Jankovic | | VERIFIED

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