DPD

4.00 stars

617 Reviews

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J's complaint against DPD

J Smith

01/09/2019

[LAPSED] How are they still in Business?

Complaint against DPD

I was scheduled for a delivery today. The delivery driver in the DPD vehicles (called Chris on the auto delivery message sent to my phone) drove near to the house, got out of his cap and took a photo of my house, got back in his vehicle and drove off. I then received another text message saying I was out!! The delivery driver did not even attempt to walk up to the door. Two other people were home at the time and witnessed this. This is absolutely discracful and dishonest. If the driver did not have my item to deliver then thats understandable, but to claim that the delivery was attempted - when it wasn't is discraseful! I wouldnt use DPD ever again.

  • supporters 0

Lapsed. J has not responded in 90 days

  • Comments (1)

Andy Webb | | VERIFIED

Hello, I am extremely sorry that this happened. If you still require assistance with this or another parcel then please contact us at '[email protected]' with your DPD tracking number. Kind regards. [Simon]
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